All orders — including custom and ready-to-ship pieces — are dispatched within 1–2 business days. Estimated delivery time is 3–5 business days, and you'll receive a tracking link via email as soon as your order ships.

Keep it dry: Always put on your jewelry after you've finished applying skincare, perfume, or makeup. This helps reduce buildup and keeps your pieces looking fresh longer. At the end of the day, take your jewelry off before sleeping, showering, or working out to prevent unnecessary wear.

Wear it after getting ready: each wear, use a soft, dry cloth to gently wipe your jewelry. This removes any natural oils or residue and helps maintain its original glow.

Gently clean it after use: your jewelry in a cool, dry place away from direct sunlight.

Store it properly: storing pieces individually in soft pouches or boxes will protect them from scratches, tangling, or fading — especially delicate charms and layered chains.

Since every piece is made or packed with love just for you, we don’t offer cancellations or returns once your order is placed.

BUT — if your item arrives damaged, broken, or missing something, don’t worry!

We’ve got you. We’ll happily exchange it for you. Just make sure to record an unboxing video when you open your package — it helps us fix things faster ✨

We accept bank transfers — and you’ll get 10% off when you choose this option at checkout.

We also offer Cash on Delivery (COD) for your convenience.